We are working with Waters & Gate due to their knowledge and experience collecting debt for the media and publishing industry. They are successfully collecting advertising debts which include UK and International accounts. We are really happy with the service and success we are getting and would recommend Waters & Gate’s debt recovery services to other companies.
We engaged with Waters & Gate as a debt collection company to assist with aged debt, absconded and post litigation accounts. We have previously been using a debt collection agency however were not happy with the service we were getting.
Since using Waters & Gate we are delighted with the success and results they are getting with our debts. Over the last two months we have achieved record collections which have been significantly bolstered by the debt collection teams at Waters & Gate. We would recommend Waters & Gate as a debt collection partner.
Waters & Gate have been our UK and Ireland debt collection partner for the last 18 months. They specialise in a variety of different industries and have delivered excellent results since we started using Waters & Gate. Not only do they deliver excellent results with collection the principal debt but more often than not they also recover their fees directly from the debtor.
As Waters & Gate have an online web portal we have instant access to the debts we’ve placed and do not have to waste any time calling or emailing for updates. The online portal allows us to track and update all debts placed whenever we wish to do so.
I’ve always found the staff at Waters & Gate knowledgeable, professional and straight forward to deal with. They’ve also gone beyond what was expected and made great efforts in understanding our business resulting in us being able to maintain good customer relationships even after the debt gad been outsourced for collection.
I would highly recommend Waters & Gate to any business looking for a debt recovery partner.
We are a leading magazine publisher in South Wales and we employed Waters & Gate for the first time in 2014. Due to their extremely professional service and speedy recovery of our debts we will certainly continue using their services in the future. The staff and management are extremely helpful and their online portal makes it easy to regularly track the collection progress.
Of the two debts we asked Waters & Gate to pursue both have had a 100% success rate and they also recovered their collection fees. We would highly recommend Waters & Gate to other businesses.
We used Waters & Gate’s debt recovery services to collect a number of unpaid invoices. Since using the service Waters & Gate have successfully collected all debts that we have passed them including recovering their fees. They are currently collecting a payment plan, once received this will be a 100% collection success rate. I am happy to recommend the service to other South Wales businesses.