Debt Recovery and Collection Services

Waters & Gate have an award winning debt collection service, offering consumer and commercial debt recovery our service is based on a no collection, no fee policy. If we don’t secure payment, you pay nothing because we simply don’t believe you should pay for something that isn’t your fault.

We add our fees to the original debt and seek to recover them from your debtors directly.

Every one of our clients benefit from:

Online Client Portal

  • Keep track of your debts and our efforts with our easy to use portal. This gives you 24/7 access to our latest notes and comments and there’s full transparency within our collection process so you know what we’re doing in real time.

Payment Options

  • Whether by bank transfer, debit or credit card, cheque or Giro Slips, we have the flexibility to handle a range of payment methods.
  • We will set up and monitor payment plans and liaise with Insolvency Practitioners and Debt Management Companies.

Bespoke Collection Models

  • We believe that every client is different, so every collection strategy needs to be different. Our custom CRM system gives us the flexibility to build a collection model that’s unique to you.

International Debt Recovery

  • With language specific collectors and dunning processes, our team can reach across the world.

Beyond Debt Collection

  • We offer a range of Legal Services including CCJ’s, Statutory Demands and Enforcement.
  • We can review your terms & conditions, dunning letters and collection processes to ensure you benefit from our expertise and maximise the chances of recovering your money.
  • Tracing systems to find people who don’t want to be found.
  • You can call us any time for advice or a second opinion on any collection matter.

As our client, these added benefits are all included.

How does it work?

Collection

 

You can contact us to discuss the debt on 02921 262 130.

To start collections, all you need to send us is:

  • Your business details
  • Invoices or statements relating to the debts
  • Name, address and contact details of the debtors

Our finance team will send you your portal log in details where you can log in, see your bespoke system and check progress at every step to then get your money with our monthly invoice.

Are there any upfront costs?

There are no upfront costs. Our service works on a “no collection, no fee” basis – you don’t pay anything unless we collect the debt.

What fees do we charge?

Our commission fee will depend on the age, value and specialist nature of the debt.

We don’t think you should pay for something that is not your fault. Where we add our fees to the debt and collect it from your debtor, our service will actually be free of charge.

What value of debts will you collect?

We can collect debts of any size. Give us a call to see how we can help.

What types of debt can you collect?

We can collect both commercial and consumer debts and we’re able to collect from the UK (including Scotland), Ireland and globally.

It doesn’t matter whether your debt is only a few months overdue or over a year old. Come and talk to us about how we can help.

What if I only have one debt?

It doesn’t matter whether you have a one off debt or only need us occasionally.

We are here to support your business whenever you need us.

What do you need from me?

To start collections, all you need to send us is:

  • Your business details
  • Invoices or statements relating to the debts
  • Name, address and contact details of the debtors

You can send us this information by:

  • Spreadsheet
  • Scanned documents
  • Through the post